Your paper cutter is an essential piece of equipment in your printing or paper converting business. It's critical to keep your paper cutter in excellent working condition to ensure efficient, accurate, and safe operation. That's why Colter & Peterson offers comprehensive paper cutter service and repair solutions to help maintain your equipment's optimal performance.
Our team of experienced technicians provides expert paper cutter service for all types of paper cutting equipment. Whether you have a manual, electric, or hydraulic paper cutter, we can provide the necessary maintenance, repairs, and upgrades to keep it running smoothly.
Our services include providing regular maintenance and inspection of your paper cutters and related equipment to identify any potential issues before they become major problems. We'll clean and lubricate your equipment, adjust its cutting accuracy, and ensure that all its safety features are in good working order. If we identify any components that require replacement, we'll only use high-quality, manufacturer-approved parts to ensure your equipment operates at peak performance.
In addition to routine maintenance, our team provides fast and reliable paper cutter repair services for any issues that arise with your equipment. We understand that equipment downtime can be costly, so we strive to minimize your downtime and to get your equipment up and running as quickly as possible.
Our experienced technicians can diagnose and repair any problem with your paper cutter, including issues with the knife action, clamp movement, back gauge and main motors, electronic or hydraulic systems. We'll provide a detailed estimate of the repair costs and will only proceed with repairs after obtaining your approval.
If you have an older paper cutter that's not performing as well as it used to, we can help. Our team provides paper cutter upgrades and retrofits to enhance your equipment's functionality, efficiency, and safety. We can upgrade your paper cutter's electronics, controls, or software, install new safety features, or even retrofit it with a completely new cutting system.
When you choose Colter & Peterson for your paper cutter service and repair needs, you'll benefit from:
At Colter & Peterson, we're committed to providing the best service and support for your paper cutting equipment. Whether you need routine maintenance, repairs, or upgrades, we're here to help. Contact us today to schedule your paper cutter service and repair appointment or to learn more about our services.
“We were very happy with the paper cutter and its installation… The installer was very experienced with Polar cutters, so I had a high comfort level with the process. It was up and running within a day.”
Give us a call at 1.800.932.0780 x2 or fill out the form below.
When Lightning Strikes, It’s Colter & Peterson To The Rescue
A lightning strike fried the electronics on Ballyhoo Printing's 36-inch Polar paper cutter, threatening business at the busiest time of the year. The owner checked with Heidelberg, but a combination of cost and reputation led her instead to Colter & Peterson. They haven't looked back.
Q: Do you provide on-site emergency repairs for unexpected cutter failures or breakdowns outside of regular business hours?
A: Yes, we offer on-site emergency repairs outside of standard business hours to address sudden cutter failures or breakdowns promptly, helping minimize disruption to your operations.
Q: What kind of maintenance schedule is recommended for maximizing the longevity and performance of my paper cutter?
A: We generally suggest a maintenance schedule based on how frequently the machine is used and the type or thickness of materials being cut, ensuring more frequent checks and servicing when handling particularly heavy workloads or abrasive materials.
Q: How do you handle unique safety regulations or compliance requirements for older machines that might need updates?
A: We address any specialized safety or compliance requirements by providing modern retrofit solutions—such as updated cut controls or Microcut Transcend packages—and by strictly adhering to ANSI B65 safety standards.
Q: Are financing or extended payment options available for major repairs, upgrades, or retrofits?
A: In most cases, financing or extended payment plans are reserved for certified and new machines, so major repairs, upgrades, or retrofits typically do not qualify for these financing arrangements.
Q: Do you offer any form of remote troubleshooting or support to help diagnose minor equipment issues before scheduling a service visit?
A: Yes, we provide remote troubleshooting and support to help identify and resolve minor equipment issues, often guiding customers through simple fixes or diagnostics prior to arranging an on-site visit.
Q: How do you manage lead times for parts that are in high demand or harder to source for legacy equipment?
A: If necessary, we utilize our in-house machine shop to reproduce obsolete or out-of-stock parts, helping reduce lead times and ensuring that even legacy equipment can be serviced promptly.
Q: What is your approach to handling environmental considerations, such as recycling or properly disposing of old parts?
A: We uphold environmentally responsible practices by partnering with local scrap processors, ensuring that old parts are recycled or disposed of in a way that meets both industry standards and ecological guidelines.
Q: Does your team offer additional training for operators once an older paper cutter has been upgraded or retrofitted?
A: Yes, we provide comprehensive training sessions for operators following the completion of any upgrades or retrofits, equipping them with the knowledge to safely and effectively use the enhanced paper cutter.
