Your Polar paper cutter is a precision machine that requires regular maintenance and occasional repairs to ensure optimal performance. At Colter & Peterson, we specialize in providing expert service and support for Polar paper cutters, including high-quality parts and reliable repair services.
We understand the importance of using high-quality, manufacturer-approved parts for Polar paper cutters. That's why we stock a wide selection of genuine Polar parts, including blades, sticks, mechanical parts, motors, electronic boards, displays, and hydraulic components. Whether you need a replacement part or an upgrade, we have the parts you need to keep your Polar paper cutter running smoothly.
If your Polar paper cutter is not performing as it should, our team of experienced technicians is ready to provide fast and reliable repair service. We understand that equipment issues can be costly, so we work efficiently and effectively to minimize your downtime.
Our experienced technicians can diagnose and repair any issue with your Polar paper cutter, including cutting and clamping problems, back gauge issues, electronic or hydraulic system issues etc. We use only high-quality, manufacturer-approved parts for all repairs, and we provide a detailed estimate of your repair costs before proceeding with service.
In addition to repairs, we can also provide Polar paper cutter upgrades with our various Microcut retrofits to enhance your equipment's functionality, efficiency, and safety. We can upgrade your Polar paper cutter's electronics, back gauge controls and software as well as install new safety features. When desired C&P can even install a complete new Transcend electrical system to replace ALL the existing Polar electrical components and display in your Polar paper cutter.
When you choose Colter & Peterson for your Polar paper cutter parts and repair needs, you'll benefit from:
At Colter & Peterson, we're committed to providing the best service and support for your Polar paper cutting equipment. Whether you need genuine Polar parts, repairs, or upgrades, we're here to help.
Please note that Polar is a registered trademark of Polar-Mohr GMBH
Give us a call at 1.800.932.0780 x2 or fill out the form below.
Q: Do you offer on-site emergency service for Polar paper cutters that break down outside of regular business hours?
A: Yes, we provide emergency on-site service for Polar paper cutters beyond standard business hours, ensuring that any unexpected downtime is addressed swiftly to minimize impact on your production schedule.
Q: Are there recommended maintenance intervals or checklists tailored specifically for different models or ages of Polar paper cutters?
A: We do not follow a universal schedule, but rather base our recommendations on usage and workload, meaning maintenance intervals are adapted to suit each machine’s operating conditions and demands.
Q: Can you assist with evaluating whether a Polar paper cutter is more cost-effective to repair or replace?
A: Yes, we can offer a thorough assessment of your machine’s condition and potential repair costs, helping you determine if continued maintenance or replacement would be more budget-friendly and efficient.
Q: Do you provide training for operators on proper usage and preventative maintenance once repairs or upgrades are completed?
A: Yes, once the repairs or upgrades are finished, our team can train your operators in best practices and preventative maintenance measures to ensure optimal equipment performance and longevity.
Q: Can you install remote diagnostics or monitoring tools to help detect early signs of wear or system failure?
A: No, we currently do not install remote diagnostics or monitoring tools, but our regular on-site inspections and thorough maintenance services can help identify issues before they escalate into major failures.
Q: How do you handle complex electrical retrofits for Polar paper cutters that require major software or interface upgrades?
A: We address these needs by retrofitting the entire machine with our Microcut Transcend system, which provides updated software, modern interface capabilities, and improved operational controls often at a large savings over supplying and supporting outdated electronic parts on these Polar cutters.
Q: Do you offer any warranties or guarantees on the parts and labor provided for Polar paper cutter repairs?
A: Yes, we stand behind our work by offering warranties or guarantees on both the parts and labor, so you can feel confident in the reliability and quality of our repair services.
Q: Is it possible to schedule routine maintenance visits in advance to minimize unexpected downtime for my Polar equipment?
A: Yes, we encourage scheduling routine maintenance ahead of time to reduce the risk of sudden breakdowns and ensure your Polar paper cutter operates at peak efficiency.
Q: Do you provide any guidance on properly storing Polar cutters and parts if my facility undergoes a lengthy shutdown or relocation?
A: Yes, we offer advice on proper handling and storage procedures for your Polar equipment to help maintain its condition and prevent damage during extended downtimes or moves.
